Terms and Conditions
Welcome to O2 For Everyone. By using our website, products, or services, you are agreeing to be legally bound by the terms and conditions stated below. Please take time to go through these terms and conditions before using our website or making any purchase.
1. Introduction
O2 For Everyone provides medical and healthcare equipment for sale and rental purposes, including but not limited to:
- BiPAP & CPAP Equipment
- BiPAP/CPAP Rentals
- Hospital Bed Rentals
- Monitoring Devices & ICU Aids
- Nebulizers
- Oxygen Accessories
- Oxygen Concentrator Rentals
- Oxygen Concentrators
- Oxygen Cylinder Rentals
- Oxygen Cylinders (OxyKits)
- Portable Oxygen Concentrator Rentals
By using our services, you confirm that you are legally eligible to enter into a binding agreement.
2. Medical Disclaimer
The products and services provided by O2 For Everyone are meant to help meet your healthcare requirements but are no substitute for professional medical care, diagnosis, and treatment.
We advise you to consult a qualified healthcare provider before operating any medical equipment. We are not responsible for misusing, self-diagnosis, and improper use of any medical equipment.
3. Rental Terms
3.1 Rental Eligibility
Customers renting equipment must provide valid identification, address proof, and any additional documents requested by the company.
3.2 Security Deposit
Certain products may require a refundable security deposit. The deposit amount will vary depending on the equipment category and rental duration.
3.3 Rental Duration
Rental charges are calculated based on daily, weekly, or monthly plans. Late returns may attract additional charges.
3.4 Equipment Condition
Customers must return rental equipment in the same condition as delivered, excluding normal wear and tear. Damaged, lost, or stolen items will be charged accordingly.
3.5 Maintenance and Support
Routine servicing and technical support for rented equipment may be provided by O2 For Everyone during the rental period, subject to usage conditions.
4. Product Sales
Availability is not guaranteed for all products purchased. The Company reserves the right to alter prices, discontinue products, and/or cancel orders as deemed appropriate by the Company.
The images of products posted on the Website are for illustration purposes only.
5. Payment Terms
Customers agree to provide accurate billing information. Payments must be completed before dispatch or activation of rental services unless otherwise agreed.
We may accept payments through:
- UPI
- Credit/Debit Cards
- Net Banking
- Wallets
- Cash on Delivery (where applicable)
Failure to complete payment may result in order cancellation.
6. Delivery and Installation
Delivery time may vary due to availability of products and the location of customers. Although we try our best to deliver our products as quickly as possible, O2 For Everyone is not responsible for any delay caused by transport problems or other unforeseeable factors.
Some installation services may be offered for certain products.
7. Cancellation and Refund Policy
7.1 Rental Cancellation
Rental orders canceled before dispatch may qualify for a partial or full refund. Once equipment is delivered, cancellation charges may apply.
7.2 Product Returns
Medical products once opened or used may not be eligible for return due to hygiene and safety regulations unless the item is defective.
7.3 Refund Processing
Approved refunds will be processed within 7–14 business days through the original payment method.
8. User Responsibilities
Customers agree:
- To use equipment responsibly and according to manufacturer instructions.
- Not to tamper with, modify, or misuse equipment.
- To maintain hygiene and safety standards during use.
- To notify us immediately in case of malfunction or damage.
9. Limitation of Liability
O2 For Everyone shall not be held liable for:
- Any indirect or consequential damages.
- Medical complications arising from improper usage.
- Delays caused by third-party logistics providers.
- Losses resulting from incorrect information provided by customers.
Our total liability shall not exceed the amount paid for the specific product or rental service.
10. Warranty
Products may carry manufacturer warranties where applicable. Warranty coverage does not include:
- Physical damage
- Water damage
- Electrical fluctuations
- Unauthorized repairs
- Improper handling
Rental products are provided on an “as available” basis.
11. Website Usage
Users agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorized access to our systems.
- Upload harmful code or malicious software.
- Copy, reproduce, or exploit website content without permission.
We reserve the right to suspend or terminate access for violations.
12. Intellectual Property
All content including logos, text, graphics, images, and website design belongs to O2 For Everyone and is protected under applicable intellectual property laws.
13. Privacy Policy
Customer information that we collect through our website will be processed in accordance with our Privacy Policy. You agree to the processing of your personal data by using our services.
14. Force Majeure
We shall not be held responsible for delays or failures caused by events beyond our control, including natural disasters, pandemics, strikes, transportation disruptions, or government restrictions.
15. Governing Law
These Terms and Conditions shall be governed by and interpreted under the laws of India. Any disputes shall be subject to the jurisdiction of the courts located in Delhi, India.
16. Changes to Terms
O2 For Everyone reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website constitutes acceptance of revised terms.
17. Contact Information
For questions, support, or complaints, please contact:
O2 For Everyone
Customer Support Team
Kolkata, India
Website: o2foreveryone.com
Email: contact@o2foreveryone.com
Phone: +91 8100 33 43 53,
+91 9007427926